{"id":166,"date":"2026-01-12T10:34:05","date_gmt":"2026-01-12T10:34:05","guid":{"rendered":"http:\/\/www.patientbilling.co.uk\/?page_id=166"},"modified":"2026-05-27T19:29:46","modified_gmt":"2026-05-27T19:29:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.patientbilling.co.uk\/?page_id=166","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"166\" class=\"elementor elementor-166\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-167fd53 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"167fd53\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a48dc3\" data-id=\"9a48dc3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ecdbc01 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ecdbc01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can we help you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cace939 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"cace939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-arrow-right1\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a call back<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42b3511 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42b3511\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d6e5b4\" data-id=\"9d6e5b4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e64f8b elementor-widget elementor-widget-heading\" data-id=\"6e64f8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Help &amp; Support Topics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"ha-bg-parallax-wrap-hide elementor-section elementor-top-section elementor-element elementor-element-316abc9 ha-bg-parallax-yes elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-ha-bg-parallax=\"{&quot;type&quot;:&quot;scroll&quot;,&quot;speed&quot;:0.5,&quot;android&quot;:0,&quot;ios&quot;:0,&quot;size&quot;:&quot;cover&quot;,&quot;repeat&quot;:&quot;no-repeat&quot;}\" data-id=\"316abc9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ha_bg_parallax_switcher&quot;:&quot;yes&quot;,&quot;ha_bg_parallax_type&quot;:&quot;scroll&quot;,&quot;ha_bg_parallax_enable_on_android&quot;:&quot;yes&quot;,&quot;ha_bg_parallax_enable_on_ios&quot;:&quot;yes&quot;,&quot;ha_bg_parallax_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ff5563\" data-id=\"7ff5563\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85fd2e3 elementor-widget elementor-widget-ube-advanced-tabs\" data-id=\"85fd2e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ube-advanced-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"collapse-tabs ube-tabs ube-tabs-flat ube-tabs-round\">\n    <div class=\"tabs\">\n        <ul class=\"nav nav-tabs\" role=\"tablist\">\n\t\t\t                <li class=\"nav-item active ube-tab-separate\">\n                    <a class=\"nav-link d-flex active\" id=\"item-85fd2e36adaa017755ff-tab\" data-toggle=\"tab\" href=\"#content-85fd2e36adaa017755ff\" aria-controls=\"content-85fd2e36adaa017755ff\" role=\"tab\" aria-selected=\"true\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t                        <span class=\"\">\n                            About Patient Billing                        <\/span>\n                    <\/a>\n                <\/li>\n\t\t\t                <li class=\"nav-item ube-tab-separate\">\n                    <a class=\"nav-link d-flex\" id=\"item-85fd2e36adaa0177569a-tab\" data-toggle=\"tab\" href=\"#content-85fd2e36adaa0177569a\" aria-controls=\"content-85fd2e36adaa0177569a\" role=\"tab\" aria-selected=\"false\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t                        <span class=\"\">\n                            How We Work                        <\/span>\n                    <\/a>\n                <\/li>\n\t\t\t                <li class=\"nav-item ube-tab-separate\">\n                    <a class=\"nav-link d-flex\" id=\"item-85fd2e36adaa017756eb-tab\" data-toggle=\"tab\" href=\"#content-85fd2e36adaa017756eb\" aria-controls=\"content-85fd2e36adaa017756eb\" role=\"tab\" aria-selected=\"false\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t                        <span class=\"\">\n                            Fees &#038; Charges                        <\/span>\n                    <\/a>\n                <\/li>\n\t\t\t                <li class=\"nav-item ube-tab-separate\">\n                    <a class=\"nav-link d-flex\" id=\"item-85fd2e36adaa01775731-tab\" data-toggle=\"tab\" href=\"#content-85fd2e36adaa01775731\" aria-controls=\"content-85fd2e36adaa01775731\" role=\"tab\" aria-selected=\"false\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t                        <span class=\"\">\n                             Online Portal &#038; App                        <\/span>\n                    <\/a>\n                <\/li>\n\t\t\t                <li class=\"nav-item ube-tab-separate\">\n                    <a class=\"nav-link d-flex\" id=\"item-85fd2e36adaa01775774-tab\" data-toggle=\"tab\" href=\"#content-85fd2e36adaa01775774\" aria-controls=\"content-85fd2e36adaa01775774\" role=\"tab\" aria-selected=\"false\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t                        <span class=\"\">\n                            Other Information                        <\/span>\n                    <\/a>\n                <\/li>\n\t\t\t        <\/ul>\n    <\/div>\n    <div class=\"tab-content ube-tab-separate\">\n\t\t        <div class=\"ube-tab-content-container \" id=\"collapse-tabs-accordion-85fd2e3\">\n\t\t\t                <div class=\"tab-pane fade show active\" id=\"content-85fd2e36adaa017755ff\" role=\"tabpanel\" aria-labelledby=\"item-85fd2e36adaa017755ff-tab\">\n                    <div class=\"card ube-tabs-card active\">\n                        <div class=\"card-header ube-tabs-card-header\" id=\"heading-85fd2e36adaa017755ff\">\n                            <div class=\"m-0 card-title d-flex ube-tabs-card-title \" data-toggle=\"false\" aria-expanded=\"true\" data-target=\"#collapse-85fd2e36adaa017755ff\" aria-controls=\"collapse-85fd2e36adaa017755ff\" role=\"button\">\n\t\t\t\t\t\t\t\t                                <span class=\"\">\n                            About Patient Billing                        <\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse-85fd2e36adaa017755ff\" class=\"collapse collapsible show\" aria-labelledby=\"heading-85fd2e36adaa017755ff\" data-parent=\"#collapse-tabs-accordion-85fd2e3\">\n                            <div class=\"card-body ube-tabs-card-body\">\n\t\t\t\t\t\t\t\t<div class=\"widgetarea_warper\">\n\t    <div class=\"elementor-widget-container\">\n        \t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"243\" class=\"elementor elementor-243\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e751f5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e751f5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d4a4a5\" data-id=\"5d4a4a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0610486 elementor-widget-mobile__width-initial elementor-widget elementor-widget-accordion\" data-id=\"0610486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6351\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6351\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why should I choose Patient Billing?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6351\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6351\"><p>We have excellent relationships with insurers and provide a free fee consultation and ongoing recommendations for codes and fee schedules to ensure that your fees are in line with the current market.<\/p><p>Our team have over 50 years\u2019 expertise collectively in medical billing practice and debt collection enabling them to deliver an excellent customer experience by providing personalised, appropriate, convenient and proactive customer service to each client.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6352\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6352\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How does using Patient Billing improve cash flow?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6352\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6352\"><p>We deliver faster payment collection rates through our use of technology and by maximising codes and fee schedules which allows us to maintain the level of debt from payments at less than 0.5%<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6353\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6353\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why should I use a payment collection service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6353\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6353\"><p>Using a medical billing company offers several practical advantages, especially for healthcare practices that want to focus on patient care rather than administrative work.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6354\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6354\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who owns Patient Billing?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6354\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6354\"><p>Patient Billing is privately owned by Richard Shawyer, our founder.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Why should I choose Patient Billing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We have excellent relationships with insurers and provide a free fee consultation and ongoing recommendations for codes and fee schedules to ensure that your fees are in line with the current market.<\\\/p><p>Our team have over 50 years\\u2019 expertise collectively in medical billing practice and debt collection enabling them to deliver an excellent customer experience by providing personalised, appropriate, convenient and proactive customer service to each client.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How does using Patient Billing improve cash flow?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We deliver faster payment collection rates through our use of technology and by maximising codes and fee schedules which allows us to maintain the level of debt from payments at less than 0.5%<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why should I use a payment collection service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Using a medical billing company offers several practical advantages, especially for healthcare practices that want to focus on patient care rather than administrative work.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Who owns Patient Billing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Patient Billing is privately owned by Richard Shawyer, our founder.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t    <\/div>\n<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n\t\t\t                <div class=\"tab-pane fade\" id=\"content-85fd2e36adaa0177569a\" role=\"tabpanel\" aria-labelledby=\"item-85fd2e36adaa0177569a-tab\">\n                    <div class=\"card ube-tabs-card\">\n                        <div class=\"card-header ube-tabs-card-header\" id=\"heading-85fd2e36adaa0177569a\">\n                            <div class=\"m-0 card-title d-flex ube-tabs-card-title  collapsed\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#collapse-85fd2e36adaa0177569a\" aria-controls=\"collapse-85fd2e36adaa0177569a\" role=\"button\">\n\t\t\t\t\t\t\t\t                                <span class=\"\">\n                            How We Work                        <\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse-85fd2e36adaa0177569a\" class=\"collapse collapsible\" aria-labelledby=\"heading-85fd2e36adaa0177569a\" data-parent=\"#collapse-tabs-accordion-85fd2e3\">\n                            <div class=\"card-body ube-tabs-card-body\">\n\t\t\t\t\t\t\t\t<div class=\"widgetarea_warper\">\n\t    <div class=\"elementor-widget-container\">\n        \t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"232\" class=\"elementor elementor-232\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f59f09e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f59f09e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-95dedaa\" data-id=\"95dedaa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffb9293 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-accordion\" data-id=\"ffb9293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2681\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2681\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who calls the patients to chase the payments?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2681\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2681\"><p>We have a dedicated collections team supported by multiple technology-driven processes to ensure efficient payment recovery.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2682\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2682\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where are payments paid into?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2682\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2682\"><p>Payments are made directly into your bank account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2683\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2683\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How quickly will I get the money into my bank account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2683\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2683\"><p>Payments from insurers will be made directly to you when they are remitted by the relevant payer. Any payments collected by Patient Billing via card or cheques are paid once a week on a Friday.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2684\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2684\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How does Patient Billing know what to put on the invoice?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2684\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2684\"><p>We require minimum datasets and fee schedules from you in order to produce the invoices. This will be discussed at point of onboarding.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2685\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2685\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What will my invoices look like?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2685\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2685\"><p>We have a standard template which includes Patient Billing branding. We are happy to dual brand your invoices. Please discuss this with your Service Delivery Manager.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2686\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2686\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I need to tell my patients I\u2019m using Patient Billing?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2686\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2686\"><p>We recommend including a dedicated section in your CMA letter and on your website about Patient Billing to help avoid any confusion. We&#8217;d be happy to guide you through this process.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2687\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2687\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How easy is it to move to Patient Billing from my current billing company?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2687\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2687\"><p>Making the switch to Patient Billing is easier than you might think! Our dedicated onboarding team handles the entire transition process for you, so you don&#8217;t have to worry about a thing. From migrating your existing data to getting your account fully set up, we take care of all the heavy lifting, ensuring a smooth, stress-free move with minimal disruption to your practice.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Who calls the patients to chase the payments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We have a dedicated collections team supported by multiple technology-driven processes to ensure efficient payment recovery.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where are payments paid into?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Payments are made directly into your bank account.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How quickly will I get the money into my bank account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Payments from insurers will be made directly to you when they are remitted by the relevant payer. Any payments collected by Patient Billing via card or cheques are paid once a week on a Friday.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How does Patient Billing know what to put on the invoice?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We require minimum datasets and fee schedules from you in order to produce the invoices. This will be discussed at point of onboarding.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What will my invoices look like?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We have a standard template which includes Patient Billing branding. We are happy to dual brand your invoices. Please discuss this with your Service Delivery Manager.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I need to tell my patients I\\u2019m using Patient Billing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We recommend including a dedicated section in your CMA letter and on your website about Patient Billing to help avoid any confusion. We&#8217;d be happy to guide you through this process.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How easy is it to move to Patient Billing from my current billing company?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Making the switch to Patient Billing is easier than you might think! Our dedicated onboarding team handles the entire transition process for you, so you don&#8217;t have to worry about a thing. From migrating your existing data to getting your account fully set up, we take care of all the heavy lifting, ensuring a smooth, stress-free move with minimal disruption to your practice.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t    <\/div>\n<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n\t\t\t                <div class=\"tab-pane fade\" id=\"content-85fd2e36adaa017756eb\" role=\"tabpanel\" aria-labelledby=\"item-85fd2e36adaa017756eb-tab\">\n                    <div class=\"card ube-tabs-card\">\n                        <div class=\"card-header ube-tabs-card-header\" id=\"heading-85fd2e36adaa017756eb\">\n                            <div class=\"m-0 card-title d-flex ube-tabs-card-title  collapsed\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#collapse-85fd2e36adaa017756eb\" aria-controls=\"collapse-85fd2e36adaa017756eb\" role=\"button\">\n\t\t\t\t\t\t\t\t                                <span class=\"\">\n                            Fees &amp; Charges                        <\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse-85fd2e36adaa017756eb\" class=\"collapse collapsible\" aria-labelledby=\"heading-85fd2e36adaa017756eb\" data-parent=\"#collapse-tabs-accordion-85fd2e3\">\n                            <div class=\"card-body ube-tabs-card-body\">\n\t\t\t\t\t\t\t\t<div class=\"widgetarea_warper\">\n\t    <div class=\"elementor-widget-container\">\n        \t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"239\" class=\"elementor elementor-239\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cd7219 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cd7219\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0b8e54\" data-id=\"b0b8e54\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-469953d elementor-widget elementor-widget-accordion\" data-id=\"469953d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7401\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7401\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the cost of using Patient Billing?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7401\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7401\"><p>We charge a set up fee initially which is a one-off payment. Ongoing we charge a fee which is a percentage of your invoice. Our fees are only payable once payment for an invoice has been received.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7402\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7402\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I need to pay for card payments?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7402\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7402\"><p>Our fee includes the cost of card payments and cheque processing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7403\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7403\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I pay Patient Billing?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7403\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7403\"><p>We remit all funds in full to you and invoice you once a month. Payment is strictly by direct debit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7404\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7404\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are Healthcode fees included?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7404\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7404\"><p>Patient Billing does not cover Healthcode fees and is contractually prohibited from doing so. Under Healthcode&#8217;s terms and conditions, no billing company or bureau is permitted to include these fees. You can review the full terms and conditions <a href=\"https:\/\/www.healthcode.co.uk\/terms-and-conditions\/\">here<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t    <\/div>\n<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n\t\t\t                <div class=\"tab-pane fade\" id=\"content-85fd2e36adaa01775731\" role=\"tabpanel\" aria-labelledby=\"item-85fd2e36adaa01775731-tab\">\n                    <div class=\"card ube-tabs-card\">\n                        <div class=\"card-header ube-tabs-card-header\" id=\"heading-85fd2e36adaa01775731\">\n                            <div class=\"m-0 card-title d-flex ube-tabs-card-title  collapsed\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#collapse-85fd2e36adaa01775731\" aria-controls=\"collapse-85fd2e36adaa01775731\" role=\"button\">\n\t\t\t\t\t\t\t\t                                <span class=\"\">\n                             Online Portal &amp; App                        <\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse-85fd2e36adaa01775731\" class=\"collapse collapsible\" aria-labelledby=\"heading-85fd2e36adaa01775731\" data-parent=\"#collapse-tabs-accordion-85fd2e3\">\n                            <div class=\"card-body ube-tabs-card-body\">\n\t\t\t\t\t\t\t\t<div class=\"widgetarea_warper\">\n\t    <div class=\"elementor-widget-container\">\n        \t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"218\" class=\"elementor elementor-218\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a00363 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a00363\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-473eb24\" data-id=\"473eb24\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81f667d elementor-widget elementor-widget-accordion\" data-id=\"81f667d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1361\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1361\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I see what the status of my account is?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1361\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1361\"><p>We provide secure, easy, instant access 24\/7 to the live status of your account via our app and online portal which have been designed specifically for our business.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1362\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1362\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you have a mobile app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1362\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1362\"><p>Yes, we have both an iOS and Android app available from the relevant mobile stores for free.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I see what the status of my account is?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We provide secure, easy, instant access 24\\\/7 to the live status of your account via our app and online portal which have been designed specifically for our business.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you have a mobile app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we have both an iOS and Android app available from the relevant mobile stores for free.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t    <\/div>\n<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n\t\t\t                <div class=\"tab-pane fade\" id=\"content-85fd2e36adaa01775774\" role=\"tabpanel\" aria-labelledby=\"item-85fd2e36adaa01775774-tab\">\n                    <div class=\"card ube-tabs-card\">\n                        <div class=\"card-header ube-tabs-card-header\" id=\"heading-85fd2e36adaa01775774\">\n                            <div class=\"m-0 card-title d-flex ube-tabs-card-title  collapsed\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#collapse-85fd2e36adaa01775774\" aria-controls=\"collapse-85fd2e36adaa01775774\" role=\"button\">\n\t\t\t\t\t\t\t\t                                <span class=\"\">\n                            Other Information                        <\/span>\n                            <\/div>\n                        <\/div>\n                        <div id=\"collapse-85fd2e36adaa01775774\" class=\"collapse collapsible\" aria-labelledby=\"heading-85fd2e36adaa01775774\" data-parent=\"#collapse-tabs-accordion-85fd2e3\">\n                            <div class=\"card-body ube-tabs-card-body\">\n\t\t\t\t\t\t\t\t<div class=\"widgetarea_warper\">\n\t    <div class=\"elementor-widget-container\">\n        \t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2126\" class=\"elementor elementor-2126\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-92058a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"92058a1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b484268\" data-id=\"b484268\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbdabbe elementor-widget elementor-widget-accordion\" data-id=\"bbdabbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1961\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1961\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Healthcode?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1961\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1961\"><p>Healthcode is the UK\u2019s official medical bill clearing company for private healthcare. They currently process c \u00a33bn of medical invoices annually for virtually every privately insured patient in the UK.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1962\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1962\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"hm hm-plus-open\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"hm hm-minus-large\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is patientzone?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1962\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1962\"><p>patientzone is a sub-processor for Patient Billing used to collect online registrations and payments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is Healthcode?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Healthcode is the UK\\u2019s official medical bill clearing company for private healthcare. They currently process c \\u00a33bn of medical invoices annually for virtually every privately insured patient in the UK.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is patientzone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>patientzone is a sub-processor for Patient Billing used to collect online registrations and payments.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t    <\/div>\n<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n\t\t\t        <\/div>\n    <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c4e0fa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c4e0fa\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ef4dd0\" data-id=\"4ef4dd0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffdd751 elementor-widget elementor-widget-deensimc-smooth-text\" data-id=\"ffdd751\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"deensimc-smooth-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"deensimc-marquee-main-container deensimc-text-marquee\n\t\tdeensimc-marquee-pause-on-hover\"\n\t\t\tdata-marquee-speed=\"2\"\n\t\t\tdata-track-fill=\"yes\"\n\t\t\tdata-track-item-selector=\".deensimc-text-wrapper\"\n\t\t\t>\n\t\t\t<div class=\"deensimc-marquee-track-wrapper\">\n\t\t\t\t<div class=\"deensimc-marquee-track\">\n\t\t\t\t\t\t\t\t<div class=\"deensimc-text-wrapper\" aria-hidden=\"false\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"91\" height=\"106\" viewBox=\"0 0 91 106\" fill=\"none\"><path d=\"M63.3 0H0V10.2H63.3V0Z\" fill=\"url(#paint0_linear_87_38)\"><\/path><path d=\"M90.7 31.8H0V42H90.7V31.8Z\" fill=\"url(#paint1_linear_87_38)\"><\/path><path d=\"M90.7 63.5H0V73.7H90.7V63.5Z\" fill=\"url(#paint2_linear_87_38)\"><\/path><path d=\"M63.3 95.2H0V105.4H63.3V95.2Z\" fill=\"url(#paint3_linear_87_38)\"><\/path><path d=\"M90.7 0H80.5V10.2H90.7V0Z\" fill=\"url(#paint4_linear_87_38)\"><\/path><path d=\"M90.7 95.2H80.5V105.4H90.7V95.2Z\" fill=\"url(#paint5_linear_87_38)\"><\/path><defs><linearGradient id=\"paint0_linear_87_38\" x1=\"5.8\" y1=\"-7.3\" x2=\"412.7\" y2=\"188.7\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint1_linear_87_38\" x1=\"-4\" y1=\"13.1\" x2=\"402.8\" y2=\"209.1\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint2_linear_87_38\" x1=\"-16.4\" y1=\"38.8\" x2=\"390.4\" y2=\"234.9\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint3_linear_87_38\" x1=\"-31.4\" y1=\"69.9\" x2=\"375.4\" y2=\"266\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint4_linear_87_38\" x1=\"16\" y1=\"-28.4\" x2=\"422.8\" y2=\"167.7\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint5_linear_87_38\" x1=\"-21.3\" y1=\"48.9\" x2=\"385.6\" y2=\"244.9\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t\t\t\t<p class=\"deensimc-scroll-text\">\n\t\t\t\t\t\tthe quiet power behind private healthcare finance.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div aria-hidden=\"true\" class=\"deensimc-marquee-track\">\n\t\t\t\t\t\t\t\t<div class=\"deensimc-text-wrapper\" aria-hidden=\"false\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"91\" height=\"106\" viewBox=\"0 0 91 106\" fill=\"none\"><path d=\"M63.3 0H0V10.2H63.3V0Z\" fill=\"url(#paint0_linear_87_38)\"><\/path><path d=\"M90.7 31.8H0V42H90.7V31.8Z\" fill=\"url(#paint1_linear_87_38)\"><\/path><path d=\"M90.7 63.5H0V73.7H90.7V63.5Z\" fill=\"url(#paint2_linear_87_38)\"><\/path><path d=\"M63.3 95.2H0V105.4H63.3V95.2Z\" fill=\"url(#paint3_linear_87_38)\"><\/path><path d=\"M90.7 0H80.5V10.2H90.7V0Z\" fill=\"url(#paint4_linear_87_38)\"><\/path><path d=\"M90.7 95.2H80.5V105.4H90.7V95.2Z\" fill=\"url(#paint5_linear_87_38)\"><\/path><defs><linearGradient id=\"paint0_linear_87_38\" x1=\"5.8\" y1=\"-7.3\" x2=\"412.7\" y2=\"188.7\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint1_linear_87_38\" x1=\"-4\" y1=\"13.1\" x2=\"402.8\" y2=\"209.1\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint2_linear_87_38\" x1=\"-16.4\" y1=\"38.8\" x2=\"390.4\" y2=\"234.9\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint3_linear_87_38\" x1=\"-31.4\" y1=\"69.9\" x2=\"375.4\" y2=\"266\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint4_linear_87_38\" x1=\"16\" y1=\"-28.4\" x2=\"422.8\" y2=\"167.7\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><linearGradient id=\"paint5_linear_87_38\" x1=\"-21.3\" y1=\"48.9\" x2=\"385.6\" y2=\"244.9\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#061815\"><\/stop><stop offset=\"0.2\" stop-color=\"#044337\"><\/stop><stop offset=\"0.5\" stop-color=\"#02755F\"><\/stop><stop offset=\"0.7\" stop-color=\"#019A7C\"><\/stop><stop offset=\"0.9\" stop-color=\"#00B08E\"><\/stop><stop offset=\"1\" stop-color=\"#00B995\"><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t\t\t\t<p class=\"deensimc-scroll-text\">\n\t\t\t\t\t\tthe quiet power behind private healthcare finance.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<noscript>\n\t\t\t<div class=\"deensimc-noscript-notice\" role=\"note\">\n\t\t\t\tThis section requires JavaScript to load properly. Please enable JavaScript in your browser and reload the page.\t\t\t<\/div>\n\t\t<\/noscript>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How can we help you? Request a call back Help &amp; Support Topics About Patient Billing How We Work Fees &#038; Charges Online Portal &#038; App Other Information About Patient Billing Why should I choose Patient Billing? We have excellent relationships with insurers and provide a free fee consultation and ongoing recommendations for codes and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-166","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Patient Billing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.patientbilling.co.uk\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Patient Billing\" \/>\n<meta property=\"og:description\" content=\"How can we help you? 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