Our mission is to employ innovative technology to deliver exceptional medical billing and revenue cycle management for healthcare professionals in the private sector. Our goal is to improve clients’ cash flow, make their lives easier by reducing the time they need to spend on administration whilst keeping the patient at the forefront.
Our intelligent technology protects and accelerates revenue growth while reducing leakage. Our solutions eliminate friction across the entire revenue cycle – from enhancing the patient financial experience and ensuring charge accuracy and compliance to securing faster, fuller payments with ease.
Managing Director
Rob is an accomplished leader whose career has been defined by a deep-rooted expertise in the UK private healthcare sector. A champion of innovation, he leads the execution of business strategy with a forward-thinking approach leveraging new technologies to deliver exceptional outcomes and holds the organisation to the highest standards of performance.
Chairman
Richard is the driving force behind Patient Billing. He has worked within the medical billing industry for over 10-years and founded Patient Billing in 2018. During his career he has gained extensive knowledge of private healthcare and the major stakeholders – patients, insurance companies, embassies, hospital groups and clinicians. Richard ensures the company operates according to his strongest principle of putting each patient at the centre of everything, treating them with care and respect to make their journey easier. Richard is also a trustee of two patient-focused charities.
Head of Business Development and Partnerships
Rebecca is responsible for driving business growth and building lasting relationships for Patient Billing. With over 9 years’ experience in customer service and key account management within the private healthcare industry, she has developed a comprehensive understanding of billing, coding standards and the operational demands of supporting healthcare providers. That journey has given her a well-rounded, practical perspective on how billing processes impact both practices and patients, and her focus is to help private healthcare practices find the right billing solution for their needs.
Head of Corporate Operations
Mayur started his career in healthcare revenue cycle management at a medical billing company in India, before moving to Ernst & Young as an auditor, where he developed expertise in financial controls and compliance. In 2019, he relocated to London and joined the Patient Billing team. He is committed to blending operational insight and financial precision with a patient-first approach ensuring finances support, rather than disrupt, the care experience.
Head of Service Delivery
Nikki has worked with Patient Billing for eight years and is passionate about leading teams to deliver thoughtful, knowledgeable support to both patients and clients. Her focus is on improving the patient experience, supporting operational excellence and building strong client relationships. With over 13 years’ experience in the medical billing industry, her career has spanned a variety of roles across the revenue cycle process.
Head of Facility Operations
Sean oversees and coordinates revenue cycle activities for Facility Operations, ensuring financial processes are accurate and efficient. With over 18 years in billing and credit control within private healthcare, he helps organisations maintain strong financial performance while delivering a positive experience for clients, patients and staff.
Fast, Secure, Personal
Unit 9 KD Tower
Cotterells
Hemel Hempstead
HP1 1FW
+44 020 7118 6222
info@patientbilling.co.uk
Office hours
Monday to Friday 8:30am to 5:30pm
excluding bank holidays