We have a dedicated collections team supported by multiple technology-driven processes to ensure efficient payment recovery.

Payments are made directly into your bank account.

Payments from insurers will be made directly to you when they are remitted by the relevant payer. Any payments collected by Patient Billing via card or cheques are paid once a week on a Friday.

We require minimum datasets and fee schedules from you in order to produce the invoices. This will be discussed at point of onboarding.

We have a standard template which includes Patient Billing branding. We are happy to dual brand your invoices. Please discuss this with your Service Delivery Manager.

We recommend including a dedicated section in your CMA letter and on your website about Patient Billing to help avoid any confusion. We’d be happy to guide you through this process.

Making the switch to Patient Billing is easier than you might think! Our dedicated onboarding team handles the entire transition process for you, so you don’t have to worry about a thing. From migrating your existing data to getting your account fully set up, we take care of all the heavy lifting, ensuring a smooth, stress-free move with minimal disruption to your practice.