Privacy Statement 

This privacy policy explains how Patient Billing Ltd use any personal information we collect about you when you use this website. 

What information do we collect about you? 

We collect information about you when you register with us. We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage is collected using cookies. 

We also collect information when clinical providers send invoice information to us for processing from third party vendors you have consented. 

How will we use the information about you? 

We collect information about you to process your request and manage your account. Your email address will be used to notify you of any invoices you receive from patient billing on behalf of your clinical provider and to confirm any payments received. We may share your information with and also use information from fraud prevention agencies. 

If you agree, we will also contact you about related products and services we think may be of interest to you. 

We may use your information collected from the website to personalise your repeat visits to our website. 

Patient Billing Ltd will not share your information for marketing purposes with companies outside Patient Zone Ltd or Patient Billing Ltd. 

In processing your request, we may send your details to, and also use information from fraud prevention agencies. 

Marketing 

We would like to send you information about products and services of ours. If you have consented to receive marketing, you may opt out at a later date. 

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can log in to your account and update your settings, alternatively click here. 

Access to your information and correction 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. 

You can set your browser not to accept cookie and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result. 

Other websites 

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. 

Changes to our privacy policy 

We keep our privacy policy under regular review and we will place any updates on this web page. 

How to contact us 

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email: support@patientzone.co.uk

Or write to us at: 
Data Protection Officer
Patient Zone Ltd
230 St John’s Road
Hemel Hempstead
HP1 1QQ